Skip to content

Legal

Data deletion

Version 1.3 · Last updated

This page explains how to delete the data lowcycle holds about you, including anything that came from Instagram or YouTube. You can do it yourself in Settings, or ask us by email.

1. Remove your Instagram data

When you connect Instagram, lowcycle stores your Instagram username and account IDs, an encrypted access token, your profile photo, and a snapshot of your stats (followers, post insights, thumbnails of your top posts and aggregate audience percentages) to show on your media kits. We never post for you or read your messages.

  1. Sign in to lowcycle.
  2. Go to Settings → Connected apps.
  3. Select Disconnect next to Instagram.

This deletes the access token, your Instagram username and ID, and the stored stats at once. Media kit blocks that showed Instagram numbers fall back to the numbers you typed in yourself.

You can also remove lowcycle from Instagram: in the Instagram app, open Settings → Website permissions → Apps and websites and remove lowcycle. Instagram tells us, and we delete the access token and stored data at once, the same as Disconnect. The same happens if you ask Meta to delete the data lowcycle got from Instagram.

2. Remove your YouTube data

When you connect YouTube, lowcycle stores your channel ID, handle, title and photo, the email address of the Google account it came from, an encrypted refresh token, and a snapshot of your channel’s stats (subscribers, views, videos and aggregate audience percentages), and the titles, counts and thumbnails of your 12 most viewed recent videos, to show on your media kits. Access is read-only: we never upload, comment or change your channel.

  1. Sign in to lowcycle.
  2. Go to Settings → Connected apps.
  3. Select Disconnect next to YouTube.

This withdraws lowcycle’s access at Google and deletes the token, your channel details, the stored stats and thumbnails at once.

You can also remove lowcycle from your Google account at Google’s third-party connections page. We stop updating your channel at the next daily refresh; Disconnect in Settings then removes what we stored.

3. Delete your whole account

  1. Sign in to lowcycle.
  2. Go to Settings → Your data.
  3. Under Delete my account, follow the steps to confirm.

Your media kits go offline at once. Everything linked to your account, including your Instagram and YouTube connections, media kits, uploaded images and form submissions, is permanently deleted 14 days after the request. You can export a copy of your data from the same screen first.

4. Ask us by email

If you can’t sign in, or want us to do it for you, email rakeshgandla205@gmail.com from the address on your account, with the subject “Delete my data”. Say whether you want only your Instagram or YouTube data removed or your whole account. We may ask you to confirm it’s you, then delete the data and reply to confirm within 30 days.

For what we collect and why, see our Privacy policy.